Troop Management Software and Web Hosting for Scouts BSA User Guide

You don't have to be logged on to your TroopWebHost site to send a message to members of your troop.

E-mail Relay Addresses can be used from any e-mail client to send messages to all active members of the troop, or to the members of any dynamic subgroup.

This feature can only be used by members of your troop, and only from e-mail accounts that are currently listed on their membership record.  Moreover, the sender's e-mail account must pass DKIM authentication to allow the message to be relayed.  These restrictions are essential to preventing these addresses from being used by spammers.

There are two types of e-mail relays:

  • You can send a message to all active members of your troop by sending to an address that looks like this:, in which Troop999YourCity is replaced by your site name.  This capability is configured on the E-Mail Settings page.
  • You can send a message to the members of a dynamic subgroup using an address that looks like this:, in which "AAA" is an Email Relay Address Prefix you've assigned to a dynamic subgroup.  This capability is turned off by default, but can be configured on the Dynamic Subgroups page.

Do not distribute these e-mail relay addresses to people who are not members of your troop, as they will not work for anyone whose e-mail address is not associated with a troop member.  So, for example, do not give these addresses to your BSA district office or to your charter organization, as they will not work for them.

Messages send via E-Mail Relay Addresses are not logged by TroopWebHost and will not be displayed in your In Box or in your My Sent E-Mail page.