My Stuff - Frequently Asked Questions

I subscribed to our troop calendar from Google Calendar.  I just entered a new event into our troop calendar and I don't see it in Google Calendar.  Did I do something wrong?

When you subscribe to your TroopWebHost calendar from another application, like Google Calendar, you give that application our iCalendar URL.  That application then periodically polls that address.  Each time it polls that address, we send it a complete calendar file with all of the events that are currently on your TroopWebHost calendar.

We do not control the timing of the polling, which can be different in each application.  We do not push the data to Google Calendar.  We wait for the data to be requested.

In our experience, the polling cycle for Google Calendar is between eight and ten hours, but this is subject to change and is outside of our control.  Any changes you make to your TroopWebHost calendar will be transmitted to Google Calendar the next time it requests an update.

I went to the My Scouts page and it was empty.  I have two sons in the troop.  Why don't I see them there?

When your troop entered your sons' membership, they did not create the link between your sons' membership records and yours.

A leader who is authorized for the Membership role can correct this for you by going to Troop --> Active Adults and selecting your record.  At the bottom of the page is a grid showing the scouts with whom you have a relationship and an Add A New Item button to add the ones that are missing.

I entered a new password and pressed the Save button and nothing seemed to happen.  Why is that?

The screen was redisplayed after it saved your new password.  That is how this function works.

Can a scout sign up for an event?

Yes.  Both scouts and adults have access to the Sign Up For Events page.