Rechartering FAQ

Is your system ScoutNet™ certified?

No, but it is not for lack of effort or willingness on our part to have it certified.  The BSA™ has informed us that they no longer offer certification to new software packages.  It appears that they have not allowed any new software vendors to be certified for at least ten years.

As a result, one thing that ScoutNet™ certification tells you is that the certified software is based on outdated technology, since it had to have been created over a decade ago.

However, since the ScoutNet™ recharter file is a simple CSV file, it was relatively easy for us to determine the format of the file and create a compatible output file.

We are confident that you can use this file to complete your rechartering process.

When I tried to upload my recharter file to the council, it rejected it as being an incorrect format.  What did I do wrong?

It's possible that you opened it in Excel rather than saving it directly to your local drive.  Even if you save it from Excel as a CSV file, Excel will change the format in a way that will cause ScoutNet to reject it.  If this happens, simply create a new file from TroopWebHost.

If you have problems uploading your recharter file, please open a support ticket and attach a copy of the file.  Please include the specific error message you received in the ticket.